Our working hours are Monday to Friday 8.00am to 5.00pm. We will provide you with an approximate time that the engineer aims to get to you, but this may vary up to 2 hours. The engineer can send you a text when they are on their way.

Our competitive hourly rate is based upon a minimum charge of one hour per visit, after which we bill in 30 minute increments. No additional call out fees apply. All prices are subject to VAT at the standard rate.

All visits are chargeable unless otherwise stated in writing. The total amount charged includes the time spent by our team to do the work, including travel time, time spent on obtaining materials and any admin.

If there is insufficient parking available, we will pass this charge to the customer. Typically we issue an invoice per visit.

We only install manufacturer approved parts from reputable suppliers that meet industry standards and are proven to be of the correct technical specification. Materials supplied by us will be subject to a handling charge.

A cancellation charge will apply for appointments with less than 48 hours notice.

For all quoted works a 50% deposit is required to secure a date.

Boiler servicing

  • Standard Interim boiler service
  • £80 + VAT
  • Full strip and clean boiler service (recommended every 3 – 5 years):
  • £130 + VAT

Gas safety inspection

  • Boiler and cooker/hob only (not including Aga’s)
  • £70 + VAT
  • Any additional gas appliances present, including gas fires/heaters
  • £30 + VAT

Landlords package

  • Standard interim boiler service and gas safety inspection including certificate:
  • £100 + VAT

Hourly rate

  • Minimum charge 1 hour, billed in 30 minute intervals. No additional call out fees
  • £75 + VAT

Power flushing

  • Up to 5 radiators:
  • £360 + VAT
  • Up to 10 radiators:
  • £550 + VAT
  • Each additional radiator:
  • £40 + VAT

Cancellation charge

  • Within 48 hours:
  • Minimum charge 1 hour or up to 50% charge on quoted works

Quotation visits

  • New bathroom install quotation visit:
  • FREE
  • New boiler install quotation visit:
  • FREE