Cambs Heating hold a variety of certifications including Gas Safe, MCS (Microgeneration Certification Scheme) for air source heat pumps, and F-Gas (REFCOM).
We are a member of Trustmark and the Renewable Energy Consumer Code.
We hold Public Liability Insurance to £5,000,000.
Cambs Heating Limited is a limited company registered in England and Wales no. 10744573.
Registered office at 505 Coldhams Lane, Cambridge, CB1 3JS.
VAT registration no. GB 337084889.
Tel: 01223 652740
By email: Email us
Member no. 00076616
RECC is a CTSI approved Alternative Dispute Resolution body under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015. We have a team of experienced Dispute Resolution Officers who work with Consumers and Code Members to resolve complaints.
Click Here to register feedback with the RECC.
Click Here to download a PDF copy of the RECC dispute resolution process.
Cambs Heating Limited is MCS certified for air source heat pumps (air to water), certified by NAPIT. MCS certification number: NAP-75508.
You can check our certification on the MCS website: https://mcscertified.com/find-an-installer/
As an MCS certified installer we follow the MCS Customer Commitment, which sets out what you can expect from us before, during and after your installation. We’ll give you a copy before you agree to anything. Read it here: https://mcscertified.com/wp-content/uploads/2026/09/MCS-Customer-Commitment_V1.1_2026.pdf
If something isn’t right, please email us or call 01223 652740. We’ll acknowledge your complaint within 2 working days and aim to resolve it within 28 days. For MCS certified heat pump installations, if we can’t resolve it you can raise it with MCS, which offers a free dispute resolution service: https://mcscertified.com/consumers/complaints/
Cambs Heating are registered with the Gas Safe Register, the official body for gas safety in the UK. This means they have the necessary qualifications and licenses to work on gas appliances.
Registration Number – 623284
Cambs Heating are F-GAS registered through REFCOM.
F-gas regulations require certification for companies handling F-gases, including installation, servicing, maintenance, and decommissioning of equipment like refrigeration and air conditioning system
Certificate Number – REF1021986
Public liability insurance provided by Zurich Insurance Company Ltd with cover of £5,000,000. Policy number PC511539, valid to 30 June 2027.
Professional indemnity insurance provided by Hiscox Insurance Company Limited with cover of £250,000. Policy number 8838608, valid to 16 August 2027.